About: http://data.yelp.com/Review/id/rAHZ5lEu6JosOjeDlOTecg

Facets (new session)
Description
Metadata
Settings
- owl:sameAs
- Inference Rule:

About: http://data.yelp.com/Review/id/rAHZ5lEu6JosOjeDlOTecg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-03-29 00:00:00 (xsd:dateTime)
itemReviewed	Sephora
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I am a Stickler about Customer Service, I will speak up and Speak Out. Don't Shop at Sephora's. Then don't try to call and complain because they will give you the run around or totally ignore you. They act like they're hard of hearing but if you say I like to make a purchase they hear you loud and clear.@Sephora.com if you think your going to get away with racial profiling I am here to let you know your not. First of all it's bad enough that you profiled my daughter and I in your Summerlin Store here in Las Vegas, Nevada. You also profiled the Hispanic lady and her mother and the ladies who were of Indian decent. Your store clerks couldn't say "hello"or acknowledge our presence , but there was a clerk on every end cap checking and stocking merchandise but couldn't acknowledge us or ask if we needed assistance. What does it matter of the color of my skin have to do with purchasing products from your store? After all money is green and plastic is plastic. You didn't know which method I was using because you clearly was bothered by my skin tone because you wouldn't acknowledge us. Had you taken the time to put merchandise and fair business practices before my skin. Then I would have remained a loyal customer of yours and it wouldn't be no need for me to take the measurements that I am taking to let every woman of color to not shop at your store. Your in business to sell cosmetics not make assumptions, only time you should be judging my skin tone is when your trying to apply the correct makeup for my skin tone. You failed miserably on that because your store racial profiled me and stereotyped my daughter and we walked out of your store with our green dollars and credit cards without spending in your store. I tried to ignore that and I didn't want to believe that was occurring in this day and age considering I had shopped in many other Sephora's and never experienced that, but after calling and complaining and asking for a callback and only to be ignored again it leaves me to believe that your comfortable with this practice. I am going to assume here that one lost customer wouldn't make a difference because you have so many more. Rule#1 in customer service a lost of one is a lost of a million. The icing on the cake is calling your corporate office number (877) 737-4672 is worthless . They spoke pleasantly but couldn't hear or acknowledge worth engaging in . They only fluster you more and make you simply flustered and feeling as if this is our practice take it or leave it!!!!!! Really!!! Are your sure this is your protocol for handling irate or customers who have experienced negative behavior on behalf of your staff. From drawing that conclusion it leaves me to believe your corporation is not interested in my Black Dollars or Black Credit. Now I could have been belligerent in that store but my character is above that and will always rise above that and your unworthy of me getting indignant with. What you are worthy of is letting all women know you stereotype women of different ethnicities but acknowledge white Women, to inform them to not shop in your stores especially that particular store because that's where the negative encountered occurred; but when I called your corporation and you ignoring me is what escalated this complaint to this level. As I stated in the beginning customer service is essential for me to shop in your establishment. I don't patronize businesses who offer bad customer service and especially businesses who stereotype me by the color of my skin (racial profile) . My dollar is just as good as the next and Sephora my dollars are to expensive for your type of practices.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Michelle

Faceted Search & Find service v1.16.115 as of Sep 26 2023

Alternative Linked Data Documents: ODE Content Formats:

RDF

ODATA

Microdata

About

OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 97 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software