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  • Well, I don't know where to begin... I booked an appointment for today to do full legs, full arms and eyebrows. The girl at the front desk was nice and informative, and the woman doing my wax was nice and we had a nice conversation. Even my eyebrows were for free because it was my first time at EWC!! I was excited. The problem came when she started to do waxing. Now, I am not a wax expert, but I have been having my body waxed since I was 16 (I'm 29 now) so I've had a lot of experiences and this is certainly one of the worst I've ever had in my entire life. First she did my eyebrows and I had to re-touch them with once I got home. At the same moment that she put wax in my eyebrows, she also put two stripes of wax on my arms. That wax was sitting there on my arms for so long that when she tried to pull it, the wax was too dry and obviously was breaking in pieces. After that I had to sit down to do my full arms (this is the first time I've had arms waxed like that). The stripes of wax where so big, long and thick that there was wax all over the place, falling into the bed, my hairs where not coming out, becase the length of the stripes or because she was pulling into the wrong direction. There was even a moment she forgot I had wax in one of my arms and I had to tell her. She had to do my hands like 3 or 4 times because there was still hair there and I had to tell her in which direction she should be doing it to get my hair out. She also missed chunks of hair around my elbows. I also had little pieces of wax all over my arms that I had to tell her to clean. I can pass one or two, but not having my arms full of little pieces of wax. All of this made me decide to not wax my legs waxed at the end, even if I had that planned. But the service was horrific. I am sorry for the woman who did my wax, but she needs more training or more experience. I am definitely not coming back here.
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