Meh.. its all i can say. I went here because of the rave reviews, but i didn't see anything special about it, and I've had better. I also waited over 45 minutes past my appointment time because they were understaffed that day.. i get that people call out and i have patience and forgiveness.. but may offer 10% off for the long wait? that would have me coming back for sure. the one thing that i really liked about this place is that the nail tech opened a new tool package before getting to work on my nails, so i appreciate cleanliness!