My friend had to bring her 18 year cat into the animal hospital and the picture is her saying goodbye. The staff were professional and really took their time to explain the procedure and most important; the vet did a quick preliminary exam and took her time to discuss her findings. I gave 4 stars for the care and they lost a point due to there higher then I'm use too charges. I had my dogs nails trimmed there at the same and I was shocked that if the vet assist clipped the chihuahua nails 23.00 but the groomer only need 15$ for three minute job. I'm From Saint Paul and I know in Minnesota I paid 7 $ for the same but the vet clipped them not the assistant.