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  • Came in for an exam for contacts and glasses. Glasses are uncomfortable for me and I normally wear contacts daily. I told the doctor that I wanted my astigmatism checked because after a while my contacts feel like they fit oddly. He recommended a different contact lense that I haven't used before instead of my normal Air Optix. He said to hold off on the contact prescription to ensure that the trials were comfortable for me. I came back a week later and informed the doctor that I did not want to use the new ones and that I wanted my normal air optix. After putting in air optix my left eye had something in it and it made it uncomfortable. I took it out and put it back in without using solution, which I never do and that was why I had discomfort. The doctor refused to write the prescription for my usual contacts and had already used my insurance for the contact exam and fitting. He said to get a second opinion but insurance only covers 1 exam a year so not only did he get my money, plus my insurance payment, but now I don't have contacts and can't get them until next year. Went back and the doctor gave me a new pair of contacts to try that I could wear for a month and be comfortable. They're great! He also gave me a second trial pair of the last brand I was using. He then recommended an allergy drop and an ointment that can assist with dry eye. He gave me both prescriptions for the contacts and the drops. Definitely made up for the last visit and I appreciated his effort and consideration.
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