Make sure they do what they say they are going to do and do the job right the right the first time. Watch them perform the service or they will skip treatment steps. When I called in they transferred me to Jody Eastman who has zero customer service skills as he was rude, condescending and continually cut me off speaking over me when his company clearly dropped the ball. You have been warned, DO NOT USE THIS BRANCH OF TERMINIX!!! Everyone else from terminix was good but jody ruined the entire experience ensuring they will never get my or my family's business again.