Went in for a free iced coffee and the lady working the afternoon shift rudely told me that, it's only for the hot coffee. That is completely understandable , I had no problem getting hot coffee and I proceeded to tell her that I was misinformed by one of her associates and she put the two empty cups a few feet away from my face and said " I'm getting the coffee for you.." I have never been treated like a nuisance for her having to get me coffee i would have had hot , by the company ever . Was not a pleasant experience.