I came in to get a quote on a set of 4 tires. Of course there was a line of people as this is a busy store and was expected. I asked for a set of 4 tires, the price was reasonable, and they installed them in a timely manner. The next day, I drive my vehicle on the highway and end up with a flat tire on the side of the road. Now my safety is compromised and thank goodness I had roadside assistance to put my spare on and help detour traffic with flashy lights. I come in the same day, explain my situation but guess what? They admitted to technician error, and said they didn't have that tire in stock as I had bought the last set, but would be able to put a different brand tire on. I expressed my disappointment that I had been inconvenienced and this was not only putting duck tape on the problem, but obviously wasn't the solution I was looking for! They had a size wider in stock to install all around. I've had to come in twice for air since, and not only do I not feel welcome when I stop by for services, but also get this dirty look and a cold shoulder from the original person I worked with originally. What a stand up guy and a great business. I won't be coming back.