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| - I was torn between giving Jack's 2 or 3 stars. I have eaten here at least 10 times of times, and I have never been blown away, but they're pretty consistently okay, when it comes to Jewish style deli food.
The dining area is pretty clean and very open, and during the brunch and meal-time rushes, it's packed. It's the go-to place for non-Kosher Jewish-style deli food in the Heights neighborhoods of Cleveland's near-East side. It's competition is Corky & Lenny's, which is about 5 miles and 20 minutes away, which is better in my opinion, but not by a lot.
Let's start with the service, however, which has never been great. We have had some okay service, but mostly sub-par. It's like they train their servers and bussers to keep a straight face and hide in the back in between forays out to the dining area. If I were to rate the service on a scale of 1-10, I'd give it a 4.
As I said the food is perfectly okay. How can you screw up hot pastrami or corned beef, when all you have to do is heat it and slice it and pile it on rye ... no complaints there, but it's certainly no Slyman's. I saw a lot of other reviewers really liked their matzoh ball soup, and I don't get what they see. I find the soup bland and the matzoh ball even blander. It tastes to me like chicken bullion consume and a salt-free matzoh ball. I wouldn't waste my time or ingest the calories. I really hope that no real chickens had to lose their lives for this soup, because their flavor got lost along the way and their lives were lived in vain.
I also saw a lot of people comment that they liked the pickles; again, I find them very bland ... essentially salt-brined cucumbers. It's rare to find delis that make really good pickles, especially since they have to make so much to meet the demand of a pretty busy clientele, so there isn't time for them to really sit and soak up the vinegar and other flavors. I usually pick up one of the pickles from the plate more by habit, and I almost always set it back down after the first disappointing bite.
I will say that their breakfasts are perfectly good and their sandwiches are fine too - fine, not amazing. Unless this is your only exposure to this style of food, I can't see why anyone would rave about it. If I weren't so lazy, I'd avoid Jack's all together and drive the extra 20 minutes to Corky & Lenny's in Woodmere.
I'll go back to Jack's again, but it's doubtful I will ever do so with great enthusiasm. The food passes, but it doesn't inspire, and it all feels like you're paying $1 - $2 more than it's worth.
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