This is a nice downtown spot in CityScape. Lots of urban hipsters abound but if you can get past that it is well worth it. We were enjoying our time sitting at the counter enjoying the downtown view when the owners came over and said our pancakes had taken too long to get to us - over 12 minutes - so they would be no charge. We didn't want to say we'd waited longer at IHOP. We graciously accepted and after paying for only our iced coffees; we tipped our server mightily. Very impressed with the customer service.