I wasn't thrilled with Chop....
I stopped in during a work trip to Toronto upon reading the great reviews. It seemed to be very popular because it was totally packed on a Wednesday evening.
However, aside from some trendy decor (and really loud patrons), I'm not sure what is drawing people in.
Service was ok - they didn't greet me for a while at the table and even though I was by myself, they put 2 menus on the table (it's not that uncommon to dine alone is it?).
I had a regular server and one in training. The one in training didn't speak one word, so maybe she was really really new? I asked a question about the menu (about the level of doneness on a burger) and the server sort of aggressively said "all of our burgers are cooked well done". This was surprising...if this is a steak place, wouldn't you offer multiple temperatures of burger? Is the burger not high quality meat?
I ordered the burger and it was small! It did taste good, but it was sort of oddly charred and smaller than the bun. I asked for aioli on the side...and while it did come on the side, it also came on the burger?! Fries were greasy and overcooked.
Overall, I thought the atmosphere was fun, but the food was lackluster and service was only ok.
Food - 3
Atmosphere - 4
Service - 2
Value - 2