These ladies deliver wonderful customer service, which moves the cupcake grade up from a 3 to a four! When we go to Vegas my husband likes to eat sweets and I like to drink, so I thought this would be a good way to infuse our cravings! I found Sin City Cupcakes on the web and thought this was a must do! I reviewed their website and flavors to place my order. Ok, so you can only order two flavors for every dozen. Which is kind of a bummer because they all sound so good! Or you can pay 10 dollars more and get a mystery mixture (which depends on the flavors that other customers order on the same day as yours). To place your order you go online and detail your request and someone will follow up with a call the day before your delivery. I called the company a couple of times and the girls were very patient and answered all my questions. I finally placed my order online for the mini sized mystery mixture and asked that if I do receive the mystery cupcakes that I do not receive any chocolate flavors. When they called to confirm my order they stated they would be able to follow my request. Sin City does offer free delivery to certain hotels on the list so pay attention to the list --if not you will get charged an additional $5 dollars for delivery. The hotel I original requested for them to be sent to was on the charge list (Plazzo), so I called back and asked that the deliver to my first night hotel (Mandalay--which was on the no charge list). The girl I spoke to adjusted my bill and said no problem on changing the delivery location. On the day of delivery the girls dropped the cupcakes at my hotel lobby and gave me a confirmation call that the cupcakes were there. So, how were the cupcakes? The cupcakes themself was actually pretty good! The batter and frosting for each flavor tasted very good! The only thing with the cupcake was I wish the alcohol was baked into the cupcake batter and not inserted into the middle of the cupcake. The ladies informed me of how the cupcakes were made but after tasting I just wish the alky was just baked in. I am also not sure what flavors I had because it was not noted on my box. I would def. order from Sin City Cupcakes again when back in Vegas!