So I came in yesterday because I had accidentally sat on my girlfriend's pen that was in my back pocket and it broke at one piece where it bent. I went in there asking for the exact pen showing the guy what happened and he examined it to see it was still firing and said he could just super glue it back together and it'd be fine. I was so blown away by this. He could've easily just sold me a new one to get the money but he didn't, not only didn't but fixed it for me! I will come here and only here for my vaping needs because this a top notch customer service driven shop.