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  • We got a reservation here through Orbitz. When we got to the hotel they "could not find" our reservation even though we had a confirmation number. They had overbooked. I have heard of airlines doing this but never hotels. They offered to contact orbitz to find us anther hotel but after an hour and a half there was still no progress. I think they were trying to wait until someone left but in the mean time were wasting our time. We eventually cancelled through orbitz and stayed at the Cosmopolitan, but this was a horrible experience after a day of flying. They never offered us anything. I will never make a reservation here again!
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