I spent about 20 years in the transportation industry, 17 as a wrench and 3 in management, so I know what a good mechanic is. This was my first time using YourMechanic.com and it went off without a hitch. Terry let me know about an accident which might cause him to be about 15 minutes late which was thoughtful. Terry is a very professional and knowledgeable technician and he did a great job and even finished the job a bit earlier than expected. I still do a lot of my own repairs but I will definitely use YourMechanic.com again and will request Terry if/when that happens. Thanks!