The bagels are always overloaded every single time. Guaranteed you will need to have tons of napkins to wipe off what you get on your hands and want to wash yourself. You'll probably end up wiping off 2/3 of the cream cheese on the bagel. What do they think someone is doing with all that extra cream cheese? What's even worse is it's the consistency of yogurt so it's all over the place, dripping and spilling all over the bag they give it in. Makes it almost impossible to enjoy the bagel. More of a headache