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  • I really did not want to write a bad review, but I feel like it's necessary as a learning curve for this company. I've been to massage envy a few times. There was only once I felt genuinely relaxed and well worked on. This last time was just a repeat of poor professional experience. Most of the people working for this company are so young, inexperienced and awkward. For some reason I always end up with those girls. The girls try and have a conversation the entire time they massage you, and vent about their day, or their stress (which really complicates your mood to relax) and I left with more of a head ache and tension than I came in with. I love deep tissue, but I felt the girl in my most recent visit overly worked my back, and did little to no work on the rest of my body. I woke up with a major head ache and my back feels like I was slammed against a wall. I am genuinely shocked there's no bruising, but my back is extremely red like I have a sun burn. My husband bought me a gift card for $100 (which is the only reason I came here). The front desk looked at me like I was crazy when I tipped the girl $25. I didn't do it because I thought she did a great job.. I did it because I never want to come to massage envy again, and the poor girl was barley 20 with 3 kids and completely uncomfortable and stressed out in her work environment. I get this is a franchise, each one can be owned or operated differently with their staff and treatment of their hiring process.. The pattern seems consistent no matter what massage envy I walk in to. It's young kids at the desk who are absolutely useless, or inexperienced unprofessional massage therapists. Please learn from this.
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