I went to this JCPenneys today and I will not go back. I usually go to the Penney's at the Galleria and love it. This Penney's was the ultimate reason why some of the stores are having to close. The store was very unorganized and the staff members were rude. The cashier had no idea what she was doing and when we asked if we could use our Veteran discount she replied a short NO, as if we were bothering her. The cashier also answered the phone while we were in line and was very rude to the caller. After going out to my car I realized that I was charged incorrectly for an item but it was not worth going back in. I would not recommend that store to anybody. If you want to go to JCPenneys please take the extra time and go to the one at the Galleria mall in Henderson, you will not regret it!!.