Lackluster excuses and even poorer customer service. In an attempt to discredit my Yelp review, the "owner" responded (below) by stating that they do not cover "construction damage", insinuating that something large ran into our fence and/or the gate. Here's the truth -- I stand nothing to gain by Yelping Resifence. My intent is to simply share my experience so that others may not experience the same thing we did.
There was NO construction done to our home in the time frame mentioned in my reviews. The notion that we or someone else damaged our gate during "construction" is ridiculous. In fact, the gentleman who we ended up paying to fix our gate correctly (a retired NYPD officer AND a veteran fence expert) attested that Evan did a TERRIBLE job installing our gate, attempting to cover up his mistakes by wedging bricks beneath the support beams that hold up 400' of fencing as well as the large double gate. This speaks for itself.
Save yourselves the headache and don't buy into this "we have 20 years experience" BS. This company is only as good as the installers they hire.