I would have rated this place higher, but the woman at the door left a bad taste in my mouth. It is a huge bummer because I was really looking forward to trying this place. First off, the cupcakes and ice cream are really good. My son got the ice cream sandwich which was huge! Thry have only certain flavors of ice cream on certain days as well. The downfall is the set up of this place. There are two sides to this place, one side for ice cream, the other side is for cupcakes so make sure you are in the right line. Next, there is only one party allowed inside while you place your order. They have someone standing at the door to make sure you follow the rules. When we got to the front of the line, we went inside because the door Nazi had stepped away. She confronted me with "I didnt see you in line" so pretty much accusing me of jumping the line. I took offence to this so we went back and forth as I asked her how I got the little card in my hand that she gave me to decide on my flavor. Good luck in the summer when it is 110 degrees and people are forced to wait outside in the blazing sun. There is no seating inside, but some dirty tables outside that people would just leave their containers on. These did not get cleaned up quickly enough, IMO. I don't know if an employee cleaned them or people looking to sit down cleaned the tables so I can't comment on that. If it wasn't for the rude employee at the door, I would have given this place a solid four stars. These types of establishments need to train their employees that its not the message, but how you deliver the message that matters.