Took my phone (Sony Xperia Z3) in on Tuesday at 6:15pm. They were closing and it takes roughly 1-2 hours to fix, as per their website.
I went there the following day to find my phone repaired, looking and feeling brand new.
I'm sorry other patrons have not had the best experience here but in my opinion they were very professional, polite, and provided outstanding customer service. I even took a few of their business cards so I can recommend them to some accident prone friends.
Ming wireless, you did an amazing job! Thank you so much!