About: http://data.yelp.com/Review/id/r4yljKZuZzvk5SluEVsUSw

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About: http://data.yelp.com/Review/id/r4yljKZuZzvk5SluEVsUSw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-04-15 00:00:00 (xsd:dateTime)
itemReviewed	Vélo Oliver
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	I went to Velo Oliver with an issue regarding a reoccurring flat (the tube would puncture after 30 seconds of riding and i went through almost 5 flats) and Rudolfo suggested it was probably an issue with my tire. he said it'd be best for me to just buy a new tire and try that out. anyway, he grabbed a tire off the shelf, put it on, and i paid and left. he certainly solved my problem, so i was pretty happy about that, but when i got home i realized he put the wrong size tire on my bike. my tires were both 32's, and he'd replaced my tire with a 38, so i went back to the store to explain to him the mix-up. i made sure to be friendly and calm, since i still appreciated him fixing my initial problem. anyway, his response was hostile, aggressive, and rude. he basically said it didn't make a difference, then ignored me and started conversations with other clients, and he ended the exchange by literally laughing me out of the store. I'm going to be as fair as possible about my negative experience, since i don't love writing bad reviews, so i guess the 3 things you can take away from this anecdote are: 1) Rodolfo did a pretty good job diagnosing the problem i was having. 2) he didn't demonstrate great attention to detail since he replaced a tire with a way larger size. 3) the customer service is the worst I've experienced at a bike shop. I sorta expect a bike shop to be able to do all of the above three, so Velo Oliver is certainly not going to be my "Friendly Local Bike shop". There are a lot of options in the area, so i advise you keep pedaling.
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	zeebo

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