This is an updated review:
I write this with mixed emotions. Let me explain:
I have been to this location several times. The first time, I got a pedicure from a very nice woman. It may have been the best pedicure I've ever had. The second time, I got basic nail polish on my fingernails and it was poorly done. I posted a review with pictures and the owner contacted me and offered to fix it. I took him up on the offer and came in and he redid my nails. They looked great when he finished but as he painted them, he made comments about not doing designs because his clientele is high end and high end people don't like designs (another reviewer posted that he made similar comments to her, as well). I left and later texted him that my nails looked much better when he redid them and thanked him. I even increased the number of stars I gave the business because I felt like he had given me good customer service in fixing something that was wrong.
When looking at other reviews on here, I can't help but notice that whenever there is a negative review, the business owner replies with a passive aggressive (or even directly aggressive) public message where the initial reviewer is either insulted and/or accused of being dishonest. Are there dishonest reviewers out there? I'm sure. But I think as a business owner, it is so important to treat people kindly and respectfully. Forget even being a business owner, as a human being this is important.
Despite the customer service I received, I won't be going here again for the simple fact that I think all people should be treated well.
Note: I initially rated this business 3 out of 5 stars but based on the response the owner left, I have lowered it to 1 star. His response proves and reiterates the poor interpersonal skills I mentioned in my review.