SAVE your money and go somewhere else! I had a horrible experience here recently.
They were having a graduation so all the focus and attention was on the graduating student so they should have scheduled me at a much later time so that the student that was doing my hair wasn't distracted by the loud noise. The teacher on duty was named Mr Mike. As the student was foiling my hair he did not check until the last minute right before she was going to wash my hair and I had to point out to HIM that there was some missing gaps between the foil highlight and my scalp.
This isn't my first time going to this establishment I've been here more than 5 times. He said he wasn't able to pull up my information from my last appointment and said I haven't been here for a while and that's not true because I was able to check my bank statements of the recent times I had been there and I was there 3 times prior to when he said. I understand it was a graduation going on but everybody was loud the entire time he was not even focus on checking the students work until the very end and that is NOT acceptable. While the student was finishing blow drying my hair he kept staring the entire time which made me UNCOMFORTABLE and makes no sense because he couldn't focus his attention from the beginning not the end. Then she was done drying my hair he did a brief look from one side of my hair and said "how will you pay cash or credit?" I was speechless. Then he said "I'll go get the manager" and NOT even taking responsibility of what HE had done.
It's not the student's fault I understand he was supposed to supervise her. I've been here many times before and haven't had this occur. After speaking with the manager SHEENA to get the corporate number which by the way wasn't even the correct number so I had to look up the number online which is 763-533-3179. Then she said how will you be paying? Not even offering me a discount on this horrible service. I said "half cash half credit" she seemed OK by that then a second later she says " oh we don't accept that sorry" yet I called the Regency at Metro Center and spoke to someone there and they said they DO accept half cash half credit. I told her I will NOT be returning to this Regency again! Everyone there was UNPROFESSIONAL, LOUD and GOSSIPING going on it's ridiculous!