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| - I came here once before and today for the second time, but I don't recall getting side dishes. Or maybe there so many of us that they gave us barely any and so I thought we didn't get any. The first time was decent and I was in the area, so I thought why not go again. So, I got a pork bone soup. It was pretty good for its price and was a decent portion.
Service was inadequate though. They were not friendly, impolite and practically rude. Moreover, at the end as we were leaving they told us that tip was not 10%. Everyone tipped though, but according to the worker we had not tipped 10% of the total bill and demanded more money. I mean rude much, you had crappy service and you still have the brazenness to demand us to tip more! Tip is based on my opinion of your job and my decision. We did not even have a large group where tip is mandatory. We only paid her "mandatory tip" at the end because they did not let us leave if we did not. Even more, is that they made each of us go up to the til and pay there. They did not even come to us at the table to give us the bill. We all wanted to split it but still! Is it not supposed to be customer first? Are restaurants not supposed to cater to us and SERVE us? Service is part of the experience at a restaurant and it not just about food. You need to either tell people you charge mandatory tip (it should be put on the bill first of all not just straight up demanded, and people should be told in the beginning), ask for it NICELY and politely, and just serve people better.
There are other restaurant that serve good food and have great service for good prices. Decent food, awful service, not coming again. Losing customers in the end costs more than a few dollar tips. Went to the downtown location too, I thought it would be different. Nope.
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