Usually I would rate this place good as I've been going to all star when there was just one location out in the Richmond hill area so many years ago. I've been going to this location for a while now that's it open and closer to me than the one in RH. I went there to watch the raptors playoff game and got there early. Place was very empty with lots of tables available. Hostess says the place is booked for the raptor game (not starting for another 90 or so mins). I said but you have so many empty tables right now. Who books an entire restaurant full of reservations unless it's a private event? Spoke to the manager and all she said was we can give you a table for now and if a reservation doesn't show up, then we can stay, otherwise we have to leave when they show up. Really? That's the customer service she was offering. We were only two people so it's not like we were gonna take up a lot of space. So in essence stay far far away from this all star location as the service is horrendous.