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| - I picked this place because it was close to the body shop I had to drop my car at. When I first called to make an appointment I asked the manager if they could also drop me off at the auto body shop when I returned the car, he happily replied "of course." Then when I got picked up at the shop, I asked the nice female employee after we did the paper work if they would still be able to drop me off, her answer was, "it's close by and it should be no problem." The day I dropped it off, I called to say I was going to be late and close to them closing and asked if they could still drop me off, guy on the phone said, "no worries, its really close and it wouldn't be a problem." As soon as I get there, I see three employees and asked, you guys can still drop me off right? Answer was, "No we can't, it's too close to closing." Of course I was super unsatisfied with that answer. It's not like the shop was that far away. I had to call an Uber. Ohh it took only 4 minutes to get there and google maps said it's 1.1 miles away. It's not like I was asking them them to take me to the airport 20 minutes away. Good customer service would have just dropped me off. I won't go back to this location and will tell the same to friends and family.
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