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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I took my computer here when it crashed (right before finals of course). All of the staff was incredibly friendly and helpful. When talking to me about my computer and their opinions, they were very open and honest and I didn't feel like I was being taken advantage of at all due to the fact that I am young, female, an clearly not a tech genius. What really stood out to me during my experience of working with Raven was that after I got my computer back, I realized they had forgotten to put my files back onto the computer. When I called, they were so apologetic, and they immediately sent someone to drive downtown to my apartment to pick the computer up and then bring it back when it was fixed. THIS is how costumer service is supposed to be. I was so thankful and impressed that they did not make their mistake my problem, and it reminded me that when someone makes a mistake, it doesn't have to be an anger inducing experience if they are quality customer service representatives and are honest about making a mistake and doing everything in their power to fix it without inconveniencing anyone else. Such a great experience, my computer is still working great, I would send anyone here knowing that they will be taken care of.
http://www.openvoc.eu/poi#coolReviews
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