Reading reviews it definitely seems like people are very fast to judge a new restaurant in the hottest area in Cleveland right now. I agree with some others to give the place a chance to get things figured out. They obviously didn't expect the amount of business they are receiving. Anyways onto my first experience..
A group of 4 of us came to eat around 7:30 on a Saturday. We were told about a 30 minute wait, but there is 'bar seats' that are first come first serve, so we sat at an open booth in the back. Hostess made sure we had a server and service was pretty good. The food is so great because there's no place like it in CLE. Healthy options that taste great and are reasonable. I love it and love the fast casual option too. Beers are all $5 no matter what, but depending on alcohol content is what kind of glass they put it in. They have great options, including many I've never had.
I love the decor and open garage concept in the front and back of the place. The back patio is huge.
Obviously this place is going to be very popular at first, and hoping they figure out some of the kinks. I'll definitely be back many times.