Let's begin by saying that I am a first time customer with Chong Law Group. From the time I contacted them to the time I got the case resolved, it took about 3 weeks and I didn't need to stop by their office.
I had a speeding ticket that I procrastinated to take care of. it was 3 days before my court date. I came across Chong Law Group and give them a call. No one picked up when I called, but someone gave me a call back within 3 minutes. I believe I spoke to Justin. He was very friendly and eager to help, even when I had 3 days before the court date. He asked me to text over the citation number and said that he would appear in court for me and will be in touch. Thru the interaction, I felt that I was in good hands. Even I have never met him in person, he somehow gained my trust and that I have faith Justin will get this taken care of for me.
In about 3 weeks, Justin texted me with the good news, along with the website I need to go to pay for my ticket. My speeding ticket was reduced to a parking ticket with no points. It was very impressive that I didn't have to physically stop by the office to get everything taken care of in a timely manner. I am recommending this firm for everyone who needs representation!