I was able to reserve my appointment time through the online portal on their site which was super easy and convenient. I checked in 5 minutes prior to my time and waited about 5-10 minutes to be seen, which was awesome. The facility itself was extremely clean and open. The medical assistant and physician assistant were extremely kind. I'm typically reluctant to go to UrgentCare given my past experience and the experience of probably anyone else that you know, but this was a great facility. If you need to go, go to this one!