My husband ordered my birthday cake at Freeds. We have never been to Freeds before so I just showed up to pick up my cake, guessing it wouldn't take long because it was a pick up. I ended up waiting 1 hr 15 min on a Sunday... I was so frustrated with my hungry 4 year old in tow. The cake was pretty but over priced. When the woman put my cake in the box the top was too high and she smooshed the icing flowers on top. She said sorry... That's it. That rubbed me the wrong way. Does she not box cakes all day? Shouldn't she know how to not ruin it? We were excited to taste the cake but when we did we were very disappointed. It's as if they completely forgot the sugar in the icing. My 4 year old didn't even eat it, that's how bad it was. The marble cake and chocolate filling was good but we all scooped out the insides and left all the beautiful flowers and frosting. After feeling like I wasted 40$ on unsweetened icing I called in and you know what that woman to me? "If you already are it, there's nothing we can do. Plus everyone's taste buds are different" 3/4 of the cake is left... We didn't eat it all and icing that tastes like whipped and salted butter is NOT a taste bud issue. I've had buttercream... That is not buttercream that is whipped butter only. So all in all, I will never return.