This place exceeded all my expectations. I took my dog here to get him neutered, and I was blown away by how much care the vet and vet techs had for my dog. Since it is a clinic, all the dogs are brought in at the same time. I was expecting to just hand over our dog and be sent out the door. Not the case at all! When we were called back, Dr. Koen came up and took time to make sure everyone felt comfortable. She worked to gain my dog's trust, pet him, and filled us in on how the procedure would work. You can tell she really loves and cares about all animals. It's hard to find this level of caring even at the more expensive vets. Yes, there was a bit of a wait, but for the price point and the service we received it was worth it. Our dog was out of it after the procedure but the very next day he was his energetic and hyper self! He healed in no time, and he didn't even need a cone (Dr. Koen said only to give them a cone if they show they need it--definite plus!).