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  • Wings are good. Management is not. I averaged eating & drinking at Cleats 2 to 3 times a month with between 4 and 8 friends since they opened about 6 years ago. Took the golf league every Monday all summer. Then went every other Tuesday all winter. Know most of the staff by name (mike would have never let the following happen). Was in Thursday to watch the Sweet 16 games with 3 friends. The owner graciously turned one of the 16 TVs in the place to the "non-OSU" game. Great! I can watch OSU and Marq vs Miami. Gotta love sports bars, right? How very wrong. One person behind our table asked the "manager" to change the TV to OSU, which now gave him 16 of 16 TVs to watch it on. While I'm staring at the game, the channel changes. I found the "manager" and asked if he could change it, or any of the others back as I was watching the game. He went Ricky Nelson on me and said "ya can't please everyone", put up his hands and said NO he would not. I thought he was kidding & was probably not as polite as I should have been at that point, but come on...it's a Sports Bar. The "manager" who must have been a geography major in middle school came back with "you do live in Ohio you know". Brilliant. Look, I was rooting for OSU too, but thought I came to a Sports Bar with multiple TVs so I would miss non of March Madness. Apparently not. Finally asked for the owner. He came over, apologized for the manger, and said to give him a few minutes & he would make it right. He then disappeared for over half an hour. I'm now guessing that he and his ignorant manager were in the back laughing at the old codger (did I mention I was 56?) and waiting for the other game to finish so it wouldn't matter. End of this story...this old codger & all of the guys he brings with him have vowed not go back again. Cleats (Happy Moose) will survive without us, but this is no way to run a service based business.
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