We got two Brunch Cruise tickets for Christmas 2016. Tried to use them two different times in the spring of 2017 and the boat was down for renovations and repairs. Late spring we got our reservations and got on the Brunch cruise. Pulled about 6ft from the dock and the boat broke down. We were given two gift certificates good through 10/31/2018 for the brunch cruise. I called to use them in May 2018 and the date I selected could not be used and the lady I spoke with didn't know why as it did not say on her computer. So I asked about the dinner cruise and my paying the extra total difference of $33.00 to upgrade. She checked with her boss and was told since the certificate was for the Brunch this is what I had to use it for. This is not worth the hassle. I would say they need new management at Aramark. They have NO common sense.
Jack A.
Henderson, NV.