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| - I was searching for a place for my son to attend couple times a week. And was very exited to find 5 star reviews on Yelp. I was 99% sure my son will go there. But when I went there for a tour, OMG! First of all, they greeted me like nobody were waiting for me there, everything was kinda cold. In order to get to the room for small kids like my son, we had to go through couple other rooms with older kids. Rooms are dark, atmosphere kind of boring. When we came to the smallest group room. It was a mess, 3 adults were cleaning and wiping furniture and it looked like they are cleaning up (well maybe because they were notified about me coming?) Half of the kids had runny noses, 1/3 of kids were crying and nobody payed attention to them. My heart was deeply hurting for them. I was staying there in shock and couldn't move, even though the tour lady Alina was waiting for us to go outside to see the playground. She saw my reaction and was trying to explain that they just moved into this room from another and they are still putting things together and cleaning it (well don't put kids in there until it's ready and clean) and she said the boy on the floor just started crying when we came in (for me he looked so upset like he was crying for 20-30 minutes) Then one of the adults (Asian lady with white hair) stoped cleaning and decided to put all kids together around her to make an impression that they are doing something fun together. All kids got to her but one boy was still seating on the floor and kept crying louder than others (he was around 18 months old) . Instead of coming to him and hugging or calming him down she said in a very cold manner "Hey, come here", "I say come here". Even with me standing there. I can't imagine how they talk to the kids when nobody sees? My son is also 18 months old and he doesn't understand such commands, even if he does sometimes, he won't follow them when he is deeply upset and crying. You need to calm him down. Then I said, I saw enough and ready to see the playground. We came outside and first thing I saw was the fence 2-3 meters from the door. There is only one playground for the smallest and they even don't have any, even small slide in there. Teachers looked bored, "don't care mood", some of them were in their phones, and kids were bored too, they quickly switched their attention at me. One black boy a little over 2 years old was crying and looking behind the fence, waiting for his mom. I said "she'll come soon don't worry" And he asked "She'll come?" With such hope in his eyes. Then another boy fell of the car he was driving and was lying on the ground and crying. And nobody reacted for like 10 seconds, I was already ready to run towards him, and then the lady who gave me the tour, went to his side and tried to lift him up saying "it's ok". Then the previous black Boy again was crying and I wanted to calm him down, the teacher called him and tried to take him away from me, when he rushed away from her, hugged my knees and would let me go. It seemed like he never saw anybody kinder at that moment. That's it. Honestly I wanted to call every parent and tell them to take their children away from this place. My son will not go there for sure. I don't know if a came in the wrong day, in the wrong time, but I'm saying what I saw. After that I visited two more places the same day. Creative kids on Craig and another one on Farm rd. Both were amazing. All kids were happy and playing, they have 3-4 outside playgrounds for the smallest kids. They paint they learn shapes and colors. And everybody greeted me with smiley faces even without a tour appointment. Even though they don't have much good reviews on Yelp, I'm gonna give them a shot. I just think most people are happy with them but just not everybody writes about it on Yelp. For now I'm upset with Watch me grow, even though the concept and the reviews were really promising.
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