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  • I have thought on this for a while and decided a review needed to be written. I had a great stylist I was with for several years. When I say great, Im talking about a stylist that cut your hair wet and then blew it dry and again touched each strand, lightly trimming them so everything was perfect. I could part my hair anywhere, wear it curly or straight and it was beautiful. Her color was exceptional and natural. Unfortunately she moved too far and I couldn't make our schedules mesh. I decided to go for local, close by, and went to Altered Egos based on Yelp reviews. First couple of appointments were decent. The stylist didn't have the natural comfort with cutting my hair, it was very methodical in a school like way. I was okay with that since she did a good job on my color, I figured she would grow into being more confident in her cutting skills (I was in this for the long haul). I brought my daughter in who has very long hair, past the small of her back. About three quarters of the bottom of her hair is a gorgeous vibrant dark pink, with the rest her natural dark brown. We tried a trim first and then wanted her color refreshed and a sealant for shine. We made sure the stylist was comfortable with the color...that she could do it and had access to the vibrant shade used originally. The stylist did the trim and it was okay....my daughter still had some damage (hello this is why great cuts involve handling the hair again after it's dry). She liked the stylist and she has a lot of hair that had not been getting trimmed regularly, so we didn't consider this a strike against her. She trimmed it again and proceeded to do the color. It looked shiny and nice when we left and we were happy. The next day as I looked at it again I started to think the color really didn't look any better then before we went, it was just shiny with clean ends. My daughter had done the original color herself...so a trained stylist had to be better though....I must have needed new glasses. I didn't want to bum my daughter out so I waited a few days before I said something about the color. She said it was okay so I dropped it. A couple days later she told me it really didn't look any better at all but didn't want to hurt my feelings. I called the stylist and the short story is she offered to color it again...wait for it....but I would need to pay for it. HELLO.....I used an example of not paying a mechanic twice for the same work and she told me if I had called two days later instead of two weeks it would be a different story. I'm sorry, but in no way should color look bad two weeks after it is done. We aren't talking about waiting 4-6 weeks for root re-growth to get a free touch up. She followed up by stating that she thought my daughter was one of those people who believed no one could do the color better than themselves! WHAT.....she is a 20 year old college student who colored her hair pink on her own because she is a poor college student, not an aspiring stylist. Never will I return again. You want an average cut in a place that could be cute but is a bit dated and dusty....go for it.
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