Went in here for the first time on a rainy day. Service could be improved. We found that the waitress should have come by to ask us how things were going and to take our order. The hot chocolate was impressive. It as creamy and the little deco with the whipped cream is so pretty! I would recommend to call in advance for reservation. But regardless their text system works quite well too. (They text you once a table is ready and you have 10 mins to get it/text back within 5 mins to confirm table).