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| - How on gods green earth does this place have 5 stars? I had the worse experience today and would never, ever recommend this place to anyone.
1. They had extreme police videos on Spike tv on full blast the whole time. I always bring my kindle to nail salons to read while I get my pedicure and could not concentrate at all because the volume was so loud.
The women who was doing my mani and gel pedi was way more concerned with the tv than my nails, to the point that she cut me while trimming my cuticles. I had to tell her that I was bleeding before she even noticed, she had literally just been watching the tv for about 30 seconds WHILE USING A SHARP OBJECT ON ME!!!
I dont know about any of you, but when I go to a nail salon I want to relax a little bit, not listen to sirens, gun shots or a narrator talk about how long people will be in prison for trying to kill their husband... maybe I am crazy though?
2. The gel manicure itself was horrible, 4 of my fingers have polish along the back of my nail bed and my pinky does not have any polish along one side. I tried telling the women while was doing the mani, but she just kept shaking her head and say it was fine, I am pretty sure she did not understand me.
3. After she was done, I politely said "I am very unhappy, this is not the type of manicure I am used to." She said, that she thought that they looked great and acted as though I was crazy. All the workers at this point started talking and the owner came over. She was young, and clearly lacked experience in customer service. She did not offer to fix them and said I had to pay. I gave her my credit card and told her I would never be back.
HORRIBLE!!!!!
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