This is MY nail shop!!!!!! I am VERY LOYAL once a find a nail tech I love.....Mike is my guy and the complete boss of MY nails....he always makes sure my nails are exactly like i like them and need them to be. His work speaks for itself, though he may not kiss your butt and smile exceedingly, he will make sure the quality of the job is A one......I have gone almost a month without a fill, just too busy, and his work has survived that time frame...for me, I am more concerned with the quality of my nails than him smiling at me. But, I know that my business is appreciated every time I walk in the spa. All of the staff are really nice and they get right to business, not wasting your time as much as they can. Both of the ladies that do eyebrow waxing have done amazing jobs on my eyebrows. The only reason i did not give 5 stars is because I wish I could talk them into giving a foot massage with every pedi....