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  • Just moved here had taken me two weeks to get an appt. Excited to finally get an appt..... So she begins explaining the luxury treatments I could get but then said she could only do two because of the time... Already I was turned off but agreed to the two. Then she saw that I had gel on my toes, she asked if I told the front desk when I made the appt.... She then proceeded to tell me she wouldn't have time for any of the treatments!! Only the gel polish! I couldn't believe it, I told her no thanks, the whole experience was completely ruined. The girl and the "manager" or whatever she was had absolutely no sympathy. A business like that won't be around long. Common courtesy if your short on time allot a bigger time frame for your customers and ask if they have gel?? Very poor organization and communication between the front desk and the nail technicians. I won't be back and will make sure I tell everyone how awful my experience was. Poor, poor service!! They will lose a lot of business with such poor customer service.
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