I too was forced to use this outfit from AHS, as the first Applifix outfit walked away from my washer after 2 weeks of changing my washers parts...then they's save my old part and reinstall it back into the machine after they thought it wasn't that and then gave up........well this place Appliance Rescue (yeah right) came in gung-ho and ordered theee part that would fix our washer....installed the main computer....didn't work and they washed their hands and walked away leaving me to the next AHS contractor who if they can't fix it will most likely walk away as well....what a racket....think I'll get a truck ...paint it with some appliance fix rap and get on the ahs bandwagon of inept techs who couldn't find their ....blank in a blank....