The staff need to do some training courses on customer service!!!
Neat atmosphere and over all good Ice cream.
*We ordered a mint choc chip CONE -
Got a mint choc chip scoop.
*Ordered a choc chip scoop - got a MINT choc chip scoop.
*Ordered a choc chip shake - got a
MINT choc chip shake!
*Ordered a root beer float to share with four people - got ONE spoon, NO STRAWS!
Asked for straws - got a fist full!!!
We didn't complain about the mint shake since we are adults and it was good.
We did have them correct the scoop to a cone tho for a child.
Then they charged us for the extra scoop!
They changed it but not till after I told her she could have the extra scoop-since it was uneaten...I knew they could not take it back per health code.
They did fix it. HOWEVER, This place could be over the top but the service just is not good for the price!!
I beg you all...PLEASE FIX THE CUSTOMER SERVICE!!! You will be out of business...there are too many great places to go...the value of a dollar is so important and I'm just not gonna WASTE it on a place that has POOR SERVICE!
Step it up!!!!!!