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  • I had a mostly great experience here yesterday. I went in to upgrade my phone, which I hate doing because I always end up losing stuff in the transfer, usually pictures. Luis was helping me the whole time. He let me leave my phone at the store until the transfer was complete. Also, he let me know about a great deal, and I got my iPhone 6S, case, screen protector, and a wireless speaker that I needed for a total of only $75! Plus, we reduced my monthly plan by $20/month. He was very friendly throughout. My only complaint was that I left the store at 4:05 and was told it would take an hour and a half for the transfer. I went back at 5:45 and was told that he'd gotten busy and didn't start the transfer until 5. I was trying to make plans for the night so I was frustrated, but he was willing to let me use my old phone while I went home and waited for the transfer to be completed. I am very happy with my new phone, and, for once, all of my pictures are still there!
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