I called this store to ask for their price of milk because it wasn't advertised in their ad this week. As soon as I finished my question the lady on the other end exhales a huge breath of air as if I was the worst thing that could have existed. I hear her ask someone else next to her and the male voice stated he didn't know. She then said she thinks it's $2.98, sighed again, and then said she's going to connect me with the dairy manager. When I'm transferred a guy picks up the phone, I ask my question and he says "uhhhh, well the Shamrock Farms milk will be on sale next week 40% off. That starts Wednesday"
Omg. Why are these people in customer service and who is managing them?!
I ended just driving to Fry's which was further (and I was trying to avoid the further drive). Fry's had their milk price advertised but I was hoping if bashas' was cheaper or the same I could go there. I usually get better customer service at this location than at other Bashas' locations but no matter which store I go to, I get the feeling of a struggling business with employees that have been there for awhile and are just there to scan and beep at the register or stock shelves.
Honestly, what kind of training do these people get if they can treat people like they don't care!