One of the few times Yelp steered me in the wrong direction. Not sure how my experience differed so much from everyone else's but... it did. I dropped my bichon off this morning for a groom and temperament evaluation. Picked him up a little bit ago and after getting home I see that three of his nails were trimmed so short that he had clearly been bleeding. Ouch. Poor little guy! That is NOT what I expect from a professional groomer - that's what I expect when I do it myself - that's why I take him to the pros! They claim to have done an evaluation of his temperament but clearly had not - the dog they described was not how my dog acts around other dogs - unless, I guess, they did it after they hurt him while trimming his nails. We won't be back.