I am sorry for rating this location so low because the food is excellent but if you can never get in to eat the food then what is the point? So first problem is that the wait time has been anywhere from 45min to 1.5 hours!? What?! How is it possible that you have that long of wait time? Oh and should you want order take out because you think " hey take out should be quicker, right? RGHT? NO!!!! They have scheduled pick up times that rival their wait times, I mean I order at 6:30 and can't pick it up til 8:15?!! Ridiculous!! The only reason I don't give this place a one is because the food is good but the lack of options to obtain the food leaves something to be strongly desired...this location is so close to my house but I go to the Gilbert location because it takes less time to get food from there. I really hope this oregano's can live up to the oregano's name because their food is awesome and hopefully they can improve their times of getting their customers through their restaurant.