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  • Worst I've dealt with. Made a reservation 2 months in advance for a suite with a view. When we got there, they gave us the handy capped suite. No dinner table with most cabinets removed for wheelchair access which is understandable but not what I reserved. 2 hours later we were given another suite. As soon as I opened the door to the suite, found it is occupied by other people. Went back to front dest and 2 hours later, we got another suite. This is a timeshare and if you are not an owner, you are required to attend a 2-hour presentation. No one told us we had an appointment when and where so the next day we were told we missed our scheduled appt therefore they are going to charge full fees which is substantially more. Spoke to the main office for 30 minutes and they refused to accept the resort screwed up and determined to charged me full price. I'm disputing the additional charges. I will never stay there again.
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