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| - Maybe it's because it's a Grand Vacations hotel, or maybe it's because it's in Las Vegas, but the only thing about this hotel that felt like a Hilton property was the room decor. I can remember only one other hotel experience that disappointed me more than this one did.
You should know that while this hotel is technically on the strip, it's remote. Remote as in $25 cab fare to the Cosmopolitan for drinks. And this is important to consider because the only amenities this hotel has are a workout room, a pantry/deli, a small business center, and two well-shaded pools (with an outdoor grill).
Only one of the four valets I interacted with was friendly. The front desk team was no different. I did find our housekeeper friendly. When I called the front desk to ask that they shush our neighbors, they suggested I call them myself. Um... no.
The hotel was designed to have four towers with some sort of central communal space, my guess is for shops and restaurants, and maybe a spa. To date, only two of the towers have been built.
This is an older hotel that has been renovated. The guest room halls are narrow and lead to rooms that can be expanded from a single room standard hotel room to a three bedroom suite. If you plan to stay in a single room, ask for privacy and quiet. If your room adjoins to what would be the other two rooms of a three bedroom suite, you will hear a significant amount of noise. And because it's Vega$, Baby that noise can occur any time of the day or night.
A significant amount of space has been designated sales space for the Hilton Grand Vacations Team. I feel certain that if you are interested in Hilton's timeshare program that someone there will make time to talk with you. You can ask just about anyone staying in the hotel to refer you to the program. And they will love to do it because they get points of something for referring new members.
And that's the key issue I have with this Hilton property. It feels like a timeshare. More than the usual amount of tacky LV tourists were onsite, taking advantage of the fact that this Hilton Grand Resorts property is one on the lowest on the Grand Vacations list, at least when ranked by maintenance fees.
This means the well-appointed fitness center was empty and the pool was packed (despite how shady it is). This made it extra embarrassing when I slipped and almost fell three times on the slick pool deck. I watched one other person actually fall and three others slip. Dangerous! Walk carefully around the pool!
Even the single rooms have a kitchenette, which is nice since it's so inconvenient to get to anyplace to eat. The pantry/deli has a wide selection of quick eats that are reasonably priced for a hotel. But I didn't receive any of the bonuses I generally get as a result of my HiltonHonors status, which was a disappointment.
The towels, toilet paper, and face tissue were paper thin. And the hotel is stingy with towels. Only two in our room and no bathmat. I'm always happy to use towels more than once but it irks me when I help them be "green," but can't ind a place to recycle plastic water bottles.
I really liked the decor of our standard sized room. Hilton has some good designers on its decorating team. But the quality of the TV was bad, bad, bad and our view was of the RV parking lot at the adjacent Circus Circus hotel, casino and RV park.
If you are considering a visit to this hotel as HGVC member prospect, be advised that the gift certificate, casino chips, and other gifts you may be expecting will have to be redeemed at another location, which is a .7 mile walk or short cab ride away. Expect to spent two hours or more with the sale rep selling the timeshare.
When I can find a special (and it's Vega$, there's always a special), I can stay at a full-service hotel with a larger room, more convenient to LV attractions. This hotel has some advantages by being so far removed from the beaten track but I don't think I'll book with them again.
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