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  • I've eaten at the Cheesecake Factory probably 200 times over the last 15 years or so, between 3 dif states. I used to always love it. In Vegas, I've been to this Summerlin location at least 20 times and usually my chances of quality customer service are 50/50 (between the hosts and servers) so I would normally give the place only 3 stars BUT tonight I experienced the best customer service I've ever had at this location, mostly due to our server Daniel O. The restaurant was busy and he had multiple tables but he was very attentive to each of them including us. Constantly walking by to check on any needs we may have, picking up extra bread plates etc that we were done with, quickly, providing drink refills before we could even request them etc. Honestly, he is the only server I've ever had at this location that didn't disappear at some point. Also, he was very friendly and provided helpful suggestions to all of his customers re food options, adding sauce to a dish etc. Overall, the food was solid as usual, but Daniel O. was the one who really made our dining experience. I hope next time we go there, he is working so we can request him.
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